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Hotel and hospitality security in London.

Front-of-house security for London hotels, restaurants and members' clubs. Officers who understand that the welcome, the guest experience and your team's confidence matter alongside access and safety.

Support for the moments your team should not face alone.

Arrivals and entrances

A welcoming presence at the door or in the lobby. Help guests find their way while keeping an eye on access, queues and the people using the space.

Difficult conversations

Support staff when a guest becomes upset, intoxicated or confrontational. Calm explanations and early intervention can keep a situation from escalating.

Guest and staff areas

Control access to guest floors, staff rooms and service entrances. Agree how officers should handle deliveries, visitors and requests for access.

Late-night incidents

Provide support through busy bar service and closing time. Work with your duty manager so security decisions respect both guest safety and the way your venue operates.

Functions and busy periods

Discuss additional cover for weddings, private functions and peak nights. Brief officers on the guest profile, layout and handover between your teams.

Protecting the experience

Handle concerns with discretion and record incidents clearly. A consistent approach helps staff feel supported without making other guests feel watched.

Yes. Every officer we deploy holds the SIA licence the role requires.

That's the aim. Officers give guests a welcoming presence at the door or in the lobby and support your staff without taking over the guest experience.

Yes. We support busy bar service and closing time, and work with your duty manager so security decisions respect guest safety and the way your venue operates.

What does your front-of-house team need?

Tell us about your venue, operating hours and the situations where staff need support. Include any functions or busy periods coming up so we can discuss suitable cover.